I also uploaded the log files to both of those cases Looks like I razer two duplicate support cases with razer support, I've also tried changing around the synapse.exe properties both disabling full-screen optimization, running as administrator, registering the program for a restart, and changing higher DPI settings to see if it made much of a change, it didn't really one of the changes allowed me to change the size of the window slightly but that's about it, also i have this weird problem now with both razer cortex and razer synapse that whenever i try to move the application from the screen it opens up to another the program stops responding and crashes Thanks not sure how much help they will be as since my post I've tried to both repair the razer software, both razer central, cortex, and synapse as well as update all the razer apps and done a complete installation and reinstall Let's continue our conversation privately. Lastly, for those of you who subscribe to the Support channel, we'll be doing massive Silver giveaways for each milestone, so be sure to tell your friends, smash that like button and subscribe to the 0ss Hi JCM4469! Can you send me your Razer Synapse 3.0 logs via PM so I can kick start an investigation? Save the files via any online drive, then paste the accessible link in your message. Insiders, be sure to leave your Insider ID in the YouTube comment to be eligible. Great suggestions will be rewarded with the repeatable "Nice" achievement.Īlso, for every 20 comments on this thread and the YouTube video, I'll be giving away a random "Great" Achievement. Insiders, what do you think the next Support video should be? Comment with a topic. Visit the Support page on performing a clean installation of Razer Synapse: How to perform a clean re-installation of Razer Synapse 3 & 2.0 on Windows | For more information, see Razer's Warranty Policy. Please note that any damages caused by upgrading or modifying the Razer Blade are not covered by Razer's Warranty Policy. Please watch the video for more details on how to accomplish this. A clean installation of Razer Synapse is recommended if you encounter a recurring software issue.
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